Not reviewed by Australian counsel.
Consult a solicitor for material decisions.
Affiliate Disclosure
Romeo earns commissions when you book travel through our affiliate partners. We say so on our homepage, in the chat, and here. This page explains exactly how it works.
1. What an affiliate relationship means
When Romeo recommends a flight, hotel, tour, or experience and you click through to book it, you're sent to a third-party booking website. If you complete a booking on that site within a certain window (usually 24-48 hours), we receive a small commission from that partner.
The price you pay is the same whether you click our link or go directly to the partner. You're not paying more because of us.
2. Our partners
Romeo currently has affiliate relationships with:
- Booking.com: hotels, apartments, accommodation
- Skyscanner: flight comparison and booking
- Viator: tours and activities
- Get Your Guide: tours, activities, attractions
We may add or change partners over time. We'll update this page when we do.
3. How it affects what Romeo recommends
We've designed Romeo to recommend what's best for you, not what pays us the most. Concretely:
- Romeo doesn't favour higher-commission partners over lower-commission ones in a given category
- Romeo shows you the partner that best matches your trip, not the one that's most profitable for us
- We don't accept payments from individual hotels, airlines, or tour operators to be featured
- If a non-affiliate option would clearly serve you better, Romeo will tell you about it
4. Why we use this model
Affiliate commissions let us keep Romeo's subscription affordable (AUD $16.99/month) and a generous free tier (2 trips/month at no cost). The alternative business models we considered:
- Selling your data. No.
- Showing ads. No.
- Charging per trip plan. Felt friction-heavy.
- Charging much more for subscription. Would price out everyone except heavy travellers.
Affiliate revenue is the most aligned model: we get paid when you actually go on a trip we helped plan.
5. Bookings are between you and the partner
When you book through an affiliate partner, the contract for that booking is between you and the partner. Their terms, cancellation policies, and customer support apply. We can advocate for you with partners, but we can't force a refund or change to a booking we didn't directly sell.
6. Compliance disclosures
For users in the United States: under FTC guidelines (16 CFR Part 255), this disclosure is given to ensure you understand we may earn compensation from links in Romeo. We disclose this proactively, not just on this page.
For users in Australia: under the Australian Consumer Law and guidance from the ACCC, we disclose our affiliate relationships clearly and prominently. Misleading and deceptive conduct rules under the Competition and Consumer Act 2010 (Cth) apply, and we take them seriously.
For users in the EU/UK: we comply with consumer protection rules including the Unfair Commercial Practices Directive and equivalent UK rules.
7. Questions
Email hello@withromeo.com.